FAQ

General Questions

1. What is GEM?

GEM is an online platform that helps buyers, sellers, renters, and real estate agents connect. We offer property listings, virtual tours, and expert guidance for all your real estate needs.

2. How do I search for properties?

You can use our search bar to filter properties by location, price range, type, and amenities. Advanced search options are available for more specific preferences.

3. Is registration required to browse properties?

No, you can browse properties without registering. However, creating an account allows you to save searches, receive alerts, and contact property owners or agents directly.

4. How do I contact the property owner or agent?

Each property listing has contact details for the owner or agent. You can send an inquiry directly through our platform or call them if contact information is provided.

For Buyers

 

5. How do I buy a property through your website?

You can browse available listings, contact agents or owners, schedule viewings, and negotiate the price. Our website also provides mortgage calculators and financing options.

6. Can I get a virtual tour of a property?

Yes, many listings include virtual tours or video walkthroughs. Look for properties with the "Virtual Tour" badge.

7. What should I consider before buying a property?

You should consider location, budget, property condition, nearby amenities, legal documentation, and financing options.

For Sellers

8. How do I list my property for sale?

You can create an account and click on "List Your Property." Fill in the required details, upload images, and publish your listing.

9. Is there a fee for listing my property?

We offer both free and premium listing options. Premium listings come with added visibility and promotional benefits.

10. How can I increase my property's chances of selling?

High-quality images, a detailed description, competitive pricing, and responding quickly to inquiries can increase your chances of selling.

For Renters & Landlords

11. How do I find rental properties?

Use the "Rent" search option to filter properties available for lease based on location, price, and property type.

12. How do I list my property for rent?

Similar to selling, you can list rental properties by signing in, clicking "List Property," and adding details.

13. What documents do I need to rent a property?

Documents typically required include a valid ID, proof of income, employment verification, and sometimes a security deposit.

For Real Estate Agents

14. How can I register as an agent?

You can sign up as an agent by selecting the "Agent" registration option and providing necessary credentials.

15. What are the benefits of listing as an agent?

Agents receive a professional profile, the ability to list multiple properties, and access to leads and inquiries.

Legal & Financial

16. Do you provide legal assistance for buying or selling a property?

While we don’t provide legal services directly, we have partnered with professionals who can assist you.

17. How do I calculate mortgage payments?

You can use our built-in mortgage calculator to estimate monthly payments based on loan amount, interest rate, and tenure.

Technical Support

18. I forgot my password. How do I reset it?

Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.

19. My listing is not showing up. What should I do?

Ensure that your listing meets all requirements and has been approved. If the issue persists, contact our support team.

20. How do I report a fraudulent listing?

If you suspect a fraudulent listing, click the "Report" button on the property page or contact our support team.